Delta Business Communication Skills: E-mailing

E-mailing aims to develop both the skills and language needed to write effective business emails in English.
The units cover:
– getting started
– structuring your message
– being clear and concise
– choosing the right level of formality
– getting the tone right
– checking before you send

Emailing provides six core units, each containing these sections:
– warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills
– presentation and practice of core language connected to each skill
– over to you, which allows students to apply what they have learned to their real-life work situation